If you have experienced stuck UPI payments on popular platforms such as PhonePe, Google Pay, or Paytm, it could be due to the Department of Telecommunications (DoT) implementing enhanced fraud prevention measures. The DoT has adopted the Financial Fraud Risk Indicator (FRI) — a risk-based metric designed to flag suspicious mobile numbers and transactions.

This indicator is shared with financial service providers and payment platforms through the Digital Intelligence Platform (DIP), helping them detect and block potentially fraudulent transactions in real-time. The move is part of a broader government effort to curb financial crime and cyber fraud within the Unified Payments Interface (UPI) ecosystem.

By blocking transactions linked to flagged mobile numbers, the DoT aims to protect consumers and maintain trust in digital payment systems. Users facing payment delays or failures are advised to check with their payment app or bank for more details.

This new approach is expected to significantly reduce incidents of financial fraud, providing a safer environment for India’s rapidly growing digital payments landscape.